What We Collect and Why We Hold It
When you open an account with us, we collect the information you submit during registration — your name, contact details and, where verification is required, identity documents. When you fund your account through JazzCash, Easypaisa or Raast, we log the transaction reference and amount so your
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wallet balance updates correctly and disputes can be resolved quickly. We also collect device and session data — browser type, IP address and pages visited — to keep your account secure and detect unusual activity. We do not sell your personal data to third parties. Payment
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details passed through JazzCash, Easypaisa or Raast are handled in line with each provider's own data standards, and we store only the reference data we need for account reconciliation. You may request a copy of the personal data we hold, ask us to correct inaccuracies or
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ask us to delete your account data where local law permits. Retention periods depend on legal and regulatory obligations applicable in your region. If you have a question about your data, our support team is the right starting point.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.